Providing the top customer service is our number one goal. We respect your time and ours. Due to the nature of the services we offer there are policies that need to be followed in order to have a relaxed and satisfactory experience every time you visit us. We appreciate your understanding!
A refundable credit card deposit of $25 is required in order to book and confirm every appointment. This deposit is to ensure that you are serious about scheduling your appointment. We require 24 hours notice if you decide to cancel or reschedule your appointment for the deposit to be refundable. If you fail to do so, the deposit becomes non refundable.
We ask that our clients to arrive on time for their appointments to ensure sufficient time for best results.
While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints.
Guests arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the lash artists’ next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.